Assistant Manager, BPR and Compliance (Administration)

Job Summary

A well known private hospital is looking for potential profiles for the position of Assistant Manager BPR and Compliance in the department of administration. Reporting to the Manager Transport and Travel, you will be responsible to identify gaps within the current system and develop strategies to overcome these gaps. Part of the job will include, streamlining internal departmental controls and ensure all policies are adhered to.

• Planning and implementation of performance improvement techniques along with team building activities to enhance the overall performance of the department and achieve efficiency
• Create sound internal controls and monitor adherence to them
• Draft and revise departmental policies
• Proactively audit processes, practices, and documents to identify weaknesses
• Evaluate departmental activities to assess compliance risk
• Collaborate with external auditors and HR when needed
• Set plans to manage a crisis or compliance violation
• Educate and train employees on regulations and industry practices
• Keep abreast of internal standards and business goals
• Interact with all levels of management and be able to document existing processes, manage and analyze data, and recommend enhanced business processes
• Identify opportunities to improve work processes, enhance quality of service and productivity, and communicate opportunities to department leadership and team
• Develop and monitor scorecard and other tools to measure success of process improvement initiatives
• Support the development and implementation of policies and procedures necessary to support departmental processes
• Support the development of service and operating agreements

Required Skills

• Implement innovative ideas in order to achieve cost reductions. Also provides direction, consultation and implementation of new programs
• Serves as a role model; provide leadership and problem-solving support to peers, direct reports and to customers in a manner that facilitates the building of strong relationships
• Extensive knowledge of fleet management, logistics standard and transport work procedures and equipment
• Must be equipped with the techniques of handling complaints, settling disputes, and resolving grievances / conflicts and also negotiating with the vendors
• Expected to independently take decisions for operational activities, subject to policies and procedures
• Thinks several steps ahead in deciding on best course of action, anticipating likely outcomes. Searches for ideas or solutions that have worked in other environments and applies them to the organization
• Excellent communication, interpersonal, and presentation skills with the ability to describe complex ideas in clear and meaningful forms and to present data and information to various audience
• Advocates and commits to ongoing training and development to foster a learning culture within the department.