Assistant Manager

Job Summary

Role and Responsibilities:

• Assist the Manager in daily operations and decision-making

• Supervise and support staff to ensure productivity
• Monitor employee performance and provide guidance
• Help achieve sales, service, or operational targets
• Handle customer inquiries and resolve issues
• Prepare reports and maintain records
• Ensure compliance with company policies and procedures
• Assist in training and onboarding new employees
• Step in for the Manager when required

Required Skills

Skills and Qualification:

• Strong leadership and teamwork skills
• Good communication and interpersonal abilities
• Problem-solving and decision-making skills
• Organizational and time management skills
• Basic computer knowledge (MS Office, reporting tools)