Parent Relations Officer

The Beacon School System is currently accepting applications against the position of Parent Relations Officer. 

Job Description:

• Maintain the admissions process with a portfolio of programmes in close liaison with all academic departments/ classes, applying agreed criteria to make admissions decisions consistent and fair.
• Handle telephone and email enquiries from prospective students and their parents independently and in a timely and professional manner.
• Greet Parents/ Students and provide information regarding admissions, entry tests and giving a campus round ensuring a further interest of the interested candidates for school.
• Liaise with school’s academic department and library for the entry tests schedule.
• Process incoming applications for all degree programmes, checking qualifications, the validity of decisions and authenticity of results.
• Maintain the student files, ensuring all documents are available.
• Enter decisions and generate offers using a Student Record system on Beams.
• Ensure onsite customer service queries and issues are resolved to an exceptional standard both promptly and efficiently.
• Develop strong professional relationships with existing students and their Parents.
• Provide the first point of contact for customers’ building queries and liaise with the appropriate school team to ensure prompt resolution.
• Answer and transfer internal and external telephone calls in line with service standards.
• Undertake welcome calls regarding all matters related to the students academics and well-being and direct calls as required.
• Provide support for any school events/trips (local or international) as and when required.

• Candidate should have minimum 3 years of relevant experience. 
• Candidate should have a graduate degree. 

Interested candidates may apply at above given link