Job Summary

Pronto Solutions LLC is looking for fresh or entry level profiles to work in their team as Customer Support Representative. The individual will be entitled with following responsibilities

  • Maintaining a positive, empathetic, and professional attitude toward customers at all times.
  • Responding promptly to customer inquiries.
  • Acknowledging and resolving customer complaints.
  • Knowing our products inside and out so that you can answer questions.
  • Processing orders, forms, applications, and requests.
  • Keeping records of customer interactions, transactions, comments, and complaints.
  • Providing feedback on the efficiency of the customer service process.
  • Ensure customer satisfaction and provide professional customer support.

Required Skills

Confidence

Interpersonal communication

Fluent in English

Details

  • Published:
    29 Nov 2021
  • Industry:Call Center
  • Job Function:Client Services & Customer Support
  • Qualification:Intermediate
  • Experience:1 Year
  • Type:Part Time
  • Shift:Rotating
  • Positions:20